At BDZonex.com, we are committed to providing high-quality digital products to our customers. Due to the nature of digital goods, all sales are considered final. However, we understand that exceptional circumstances may arise.

Non-Refundable Items

All digital products purchased from BDZonex.com are non-refundable. Once a product has been downloaded or accessed, we cannot offer refunds, exchanges, or cancellations.

Exceptions

Refunds may be considered under the following circumstances:

  • Duplicate Purchase: If you accidentally purchase the same product more than once, please contact us within 7 days of the purchase date. We will verify the duplicate transaction and issue a refund for the duplicate item.

  • Technical Issues: If you experience technical problems that prevent you from accessing or using the product, please contact our support team within 7 days of purchase. We will work with you to resolve the issue. If the problem cannot be resolved, a refund may be issued at our discretion.

Contact Us

If you have any questions or concerns about your purchase, please contact our customer support team at contact@bdzonex.com. We are here to assist you and ensure your satisfaction.